CD Projekt Red Has Issued a Statement Regarding the Console Version’s Release
The long awaited and highly anticipated, Cyberpunk 2077 finally released last week! While the content of the game’s story and gameplay have been well received, it appears as if the game wasn’t quite ready to launch–especially on console.
Following a wave of backlash from PS4 and Xbox One players, Cyberpunk developer, CD Projekt RED has issued a statement about the current condition of the game on consoles and about their plans moving forward.
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
The developer opens the statement by apologizing for having not shown off gameplay on last-gen consoles prior to the release of the game. They take full responsibility for the miscommunication and apologies to players for “not allowing you to make a more informed decision about your purchase”.
They also stated their intent to fix the bugs and crashes and to improve the game’s overall experience. Console players can expect the first patch in the next 7 days, with two larger patches coming sometime in January, and in February. Don’t expect a high-end PC experience after these updates, but you can look forward to a better playing experience, as far performance goes.
CD Projekt RED is also willing to bite the bullet on this one and encourages anyone unsatisfied with their purchase to get a refund through either the PSN or XBOX digital stores, or whatever retailer they purchased the game from. If you are unable to get a refund for whatever reason, you can email the developer directly at helpmerefund@cdprojektred.com. You have until December 21 to contact them.
Oh, and PC players will also be getting updates to improve the game–but there doesn’t appear to be any additional refund options available outside of the normal refund policies of platforms like Steam or Epic Game Store.