Nintendo Offers Advice for Switch Connectivity and Interference Problems

Nintendo Switch Issues Lead Nintendo to Offer Advice 

Today, the long awaited Nintendo Switch, along with The Legend of Zelda: Breath of the Wild, has arrived and while it has been met with praise worldwide, it has not been without its share of issues. The new console is reported to have problems with disconnection and interference of the Joy-Cons. But if you’re someone who has been experiencing issues with the Nintendo Switch, don’t worry because Nintendo support has you covered!

Nintendo Switch Red Blue Joycon

The good thing is that Nintendo is aware of these Joy-Con problems, and in the updated section of the Nintendo support page for North America, they have offered tips and advice on how to prevent these issues. While there are no specific details provided on what is explicitly causing the problem, Nintendo has offered some advice on how to prevent these mini controllers from being disconnected from the Switch. Check it out below.

1)Ensure your console has the latest system update.

2)Ensure the Joy-Con controllers are charged.

3)Try to decrease the distance between the Joy-Con and the Nintendo Switch console.

4)Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:

  • Behind a TV
  • Near an aquarium
  • Placed in or under a metal object
  • Pressed against a large amount of wires and cords
  • Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.

5)Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:

  • Laptops, tablets, etc.
  • Wireless headsets
  • Wireless printers
  • Microwaves
  • Wireless speakers
  • Cordless phones
  • USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

Nintendo Switch multimedia functionality

Nintendo stated that usually it is enough to move the above items between three and four feet away from the Nintendo Switch, and this should not only limit the interference and occurrence of disconnection, but eliminate the problem completely. Of course, if the problem persists, Nintendo advises a reboot of the console.

Have you picked the Nintendo Switch up yet, and if so, did you find their advice helpful? Let us know in the comments below and keep it locked for Nintendo Switch updates!


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