Today, Oculus sent out an email to Rift customers stating because of the delays it’ll cover “shipping and handling costs for all orders placed through today.”
The email reported the following:
“We know you’re anxious to receive your Oculus Rift and apologize for not updating your order status sooner. We’ve been working through an unexpected component shortage, and unfortunately, that issue has impacted the original shipping estimates for some early customers.”
“We’re working hard to get up-to-date ship windows, and you should expect to see your order status updated on oculus.com by Tuesday, April 12. Although many Rifts will be arriving on schedule and in line with original estimates, we’ll be covering shipping and handling costs for all orders placed through today.”
Oculus CEO Brendan Iribe confirmed and replied on Reddit with the following comment:
“Correct. We apologize for not updating you earlier. The first few batches are going out slower than we estimated, so we’re giving free shipping for all pre-orders, including international.”